SHIPPING

Please visit our FAQ page on our Made to Order and Preorder Items

Do you ship internationally?

At the moment, we are currently only shipping within the USA.

How long does shipping take on items from the collection?

LDV gem tees are made to order & can take 1-2 weeks for processing & production.

Swimsuits, Phone Cases and bags are made to order & can take 1-3 weeks for processing & production

Vintage & Preloved gems ship 1-3 business days after an order is placed. Once in the mail, the tracking number will be emailed to you. After an item ships we are no longer responsible for its contents. 

Does my order include a tracking #?

YES! All orders will receive a tracking # once package is shipped via email

Never received my order?

Rare, but possible. If this occurs and you do not receive order within 2 weeks, please email your invoice # and will work on getting the issue resolved.

RETURNS

DUE TO COVID-19, WE ARE NOT ACCEPTING ANY RETURNS OR EXCHANGES.

What is your return policy ?

Because of COVID-19 we are not doing any refunds or exchanges until further notice. Please contact us if you have any questions. 

Any other questions?

Please feel free to email us at teamdolce@shopdolcevintage.com